Terms and Conditions

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 1. Services

When a reservation is made for a group, the following applies to cancellation of that reservation.

 

1.1In the event of cancellation more than 6 months before the time at which the first catering service should be provided under the relevant catering agreement, the customer is not obliged to pay any compensation to Bram's Food Experience.

 

1.2In the event of cancellation more than 3 months before the said time, the customer is obliged to pay 10% of the reservation value to Bram's Food Experience.

 

1. 3In the event of cancellation more than 2 months before the said time, the customer is obliged to pay 15% of the reservation value to Bram's Food Experience.

 

1.4In case of cancellation more than 1 month before the said time, the customer is obliged to pay 35% of the reservation value to Bram's Food Experience.

 

1.5In case of cancellation more than 14 days before the said time, the customer is obliged to pay 60% of the reservation value to Bram's Food Experience.

 

1.6In case of cancellation more than 7 days before the said time, the customer is obliged to pay 85% of the reservation value to Bram's Food Experience.

 

1.7In case of cancellation 7 days or less before the said time, the customer is obliged to pay 100% of the reservation value to Bram's Food Experience.

 

 

2. Intellectual Property Rights

2.1All intellectual property rights with regard to our website and our services are vested exclusively in Bram's Food Experience and/or our licensors.

 

2.2The use you may make of the website and our services is limited to what is determined on the website and in these General Terms and Conditions.

 

2.3Bram's Food Experience has the right to use your submitted contributions, such as reviews, for all its current and future activities. Insofar as these contributions are subject to intellectual property rights, you transfer them unconditionally and free of charge to Bram's Food Experience. Insofar as possible, you also waive any personality rights. You guarantee to Bram's Food Experience that you have the right to make the submitted contributions available and to transfer the rights to them as described above.

 

2.4Bram's Food Experience has the right to place and/or remove your contribution on the website at its own discretion, whether or not stating the (user) name provided by the user.

 

 

3. Liability

3.1The utmost care is taken to the services of Bram's Food Experience and the meals/foods meet the quality and food hygiene requirements that can reasonably be set.

 

3.2However, Bram's Food Experience does not guarantee that the service will be error-free, will fully comply with the specified description and/or image, or will deliver the result desired by the user. Bram's Food Experience gives no guarantee if any defects are (partly) caused by the user or a third party and/or defects caused by external factors or incorrect or incompetent use.

 

3.3Bram's Food Experience reserves the right, if necessary, to make changes to the meal, catering and/or food items to be delivered. You will be notified of significant changes no later than 24 hours prior to the agreed delivery date on the day itself.

 

3.4You must report any complaints immediately or within a reasonable period of time after delivery, with a clear and complete description of the complaints.

 

3.5Bram's Food Experience is not liable for any indirect or consequential damage that occurs through or as a result of using our services or the inability to use our services. This limitation of liability does not apply in the event of intent or gross negligence on the part of Bram's Food Experience and/or our directors.

 

3.6Bram's Food Experience is not liable in the event of a situation due to force majeure.

 

3.7Bram's Food Experience has the right to cancel an order that has already been accepted no later than 48 hours prior to the agreed delivery date by means of an e-mail message or by telephone, without being held liable to you for this.

 

3.8You are responsible for the use you make of our services. (including use made by those with whom you share meals). Any intolerances to certain nutrients, allergies and the like belong to the user's sphere of risk, even if you have informed Bram's Food Experience of this in advance, and Bram's Food Experience cannot be held responsible for any resulting damage and/or health problems.

 

3.9You indemnify Bram's Food Experience against any claim from yourself or third parties in any way arising from or related to the use of our services.

 

 

 

4. Price and payment

4.1The rates for our services are announced through the website or through the quote offered.

 

4.2Each order/assignment is paid at least five working days in advance. It is also possible to pay afterwards by invoice.

 

4.3Payments will not be refunded, except in the event of cancellation of an order in the manner as determined on the website and/or in these General Terms and Conditions.

 

5.Privacy

5.1Bram's Food Experience processes and stores the data you provide in the context of our services and complies with the legal rules on the protection of personal data.

 

5.2Your personal data will not be provided to third parties, unless this is necessary for the performance of our services or if we are obliged to do so by law or an order from a competent authority.

 

5.3We store and process your personal data as well as reasonably possible, taking into account the current state of the art.

 

5.4You have the right at all times to view, correct or change your personal data that is stored by us. To this end, you can contact us at bramsfoodexperience@outlook.com

 

6. General

6.1These General Terms and Conditions and the content of our services can be adjusted by us at any time. We also have the right to discontinue our services at any time.

 

6.2Dutch law applies to these General Terms and Conditions and our services.

 

6.3In the event that one or more provisions of these General Terms and Conditions are null and void and/or voided, the other provisions will remain in full force. The void or voided provision will then automatically be replaced by a provision that does as much justice as possible to the purpose of the void or voided provision.

 

6.4In the event that one or more parts or assets of the Bram's Food Experience business are transferred, Bram's Food Experience shall be entitled to co-transfer all parts of the website, including any user contributions _cc781905-5cde-3194-bb3b-136bad5cf58d wear.

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